Not a lot of you know but Marife helped me with a training project recently. We recorded calls with tools navigation for more efficient training guide for newbies. This is very helpful for the company. Thank you for your help Marife. Thank you for helping with not a single question asked. She just went ahead and did it. Thanks Superstar!!!
I would like to give kudos for Catherine for always offering a helping hand. For being generous and always making us laugh. You are a hardworker . I wish I could treat you some cake and tea.
I kept meaning to give Kudo’s to Laura for always being there for the team, she is always there everyday with her friendly helpful attitude, I know for the day team she is always in group chat willing to lend a helping hand especially when we start to get a little overwhelmed, she’s always there when there’s MT questions, and I give a big huge thanks to her for always doing such a wonderful job of keeping us well informed of the weather to include helpful tips and the funny’s, and we can always count on her to send us updates on any storms that are brewing. Kudo’s Laura for being such a valuable asset to our team and I just wanted you to know how much you are appreciated!!
I just got some incredibly positive feedback about Claudine and the job you do documenting tenant issues. The PM said, and I quote, “Her diligence has saved me from myself.”
He went on to inform me that – on multiple occasions – he has dealt with difficult tenant calls by just referencing the notes you take and reading them back to the tenant.
Great job!! Kudos!!
I just got off a call with this tenant who has been dealing with a No Heat issue and multiple vendors since yesterday.
The tenant could not say enough about the service he has received from Supertenders:
” Tenant was raving about how nice and thorough Supertenders has been. He said the crew last night called him 5 or 6 times to keep him updated and he appreciates everyone’s help!”Special shout-out to ALL involved in this call: Judy U, Eva, Cody, Vhirgil, Marife, Helen, Cherry, SharP, and me (Laura)!
Way to represent Supertenders and continue to keep this tenant informed and happy through a long and potentially frustrating situation!! Nice job, everyone!!